We are excited to share the recording of our recent webinar, "How Modern Contractor Servicing Can Improve Customer Relationships."
The session featured Matthew Bullis, Co-founder and Chief Strategy Officer of RapidWorks, and Mark Young, US President of Brundage-Bone Concrete Pumping.
In this webinar, Matthew and Mark talk about how contractor servicing is changing and share useful strategies to improve customer service.
Key points from the webinar include:
- The Need for Change: Learn why current ways of servicing contractors are no longer enough in today's fast-paced world and how changing demographics and increased labor costs are reasons to make this change.
- Introducing RapidWorks Rapid Service Request: Discover a new, easier way for contractors to request pumps, that keeps concrete pumping service providers in control.
- Building Relationships: See how modern, digital tools can strengthen relationships with contractors and improve communication.
- Operational Advantages: Understand how new technologies can help make your back-office more productive, while also improving customer satisfaction.
- Real-World Applications: Hear from Mark Young about how Brundage-Bone Concrete Pumping is using these technologies to make big improvements in their operations.
Watch the full recording to hear all the details directly from Matt and Mark.